Payment & Billing Policy

Effective date: August 21, 2026

Accepted payment methods

Only payment methods displayed at checkout are available for an order. ASCND Trading LLC activates a method only after the provider approves the actual business, product category, commercial-account configuration, and accurate transaction descriptor.

We accept credit and debit cards through an approved payment provider. We do not accept payment through personal peer-to-peer accounts or through instructions sent outside the checkout and official order-confirmation process.

All prices are listed and settled in U.S. dollars. Payment credentials are handled by the approved payment provider under its own terms and privacy policy. We receive the transaction status and reference information needed to reconcile and support the order.

Payment confirmation

An order is not paid or accepted until the selected provider confirms payment. Processing and shipping timelines begin after confirmation, not when the order is submitted. Provider confirmation times, expiration windows, network requirements, and bank-clearing times are displayed during checkout or in the provider’s payment instructions.

If payment is not confirmed within the period stated at checkout, the order may be cancelled automatically. Do not send funds using expired instructions or a payment method that is not displayed for the order.

Cryptocurrency payments

If cryptocurrency is offered at checkout, verify the payment address, amount, asset, and network before sending. On-network cryptocurrency transactions are generally irreversible. Funds sent to the wrong address, on the wrong network, or in an unsupported asset may not be recoverable.

The order confirms only after the approved gateway reports the required network confirmations.

ACH or e-check payments

If ACH or e-check is offered at checkout, the order confirms only after the approved bank-payment provider reports that payment has cleared. A returned or revoked payment cancels the order. We do not charge a returned-payment fee unless the amount and conditions are clearly disclosed before payment.

Verification and fraud prevention

We review billing and order information before releasing orders and may request additional identity, address, payment, or research-use verification for large, unusual, or flagged orders. Orders with incomplete, conflicting, or unverifiable information may be delayed or cancelled. Attempted payment fraud may result in permanent refusal of service.

Disputes

If a transaction looks unfamiliar or incorrect, email info@ascndtrading.com promptly so we can review the order and payment record. Nothing in this policy limits a purchaser’s non-waivable rights under applicable law or the approved provider’s dispute process.

Statement descriptor

The applicable processor-approved statement or transaction descriptor is displayed during the payment process or in the payment-provider record. It will accurately identify ASCND Trading LLC, ASCND Research, or the approved payment provider.

Pricing, taxes, and fees

• Sales tax is collected where required by applicable law.
• Any provider or network fee shown during payment is the purchaser’s responsibility.
• If an order was placed at an erroneous price, we may cancel it and offer the corrected price or a full refund.

Refund mechanics

Approved refunds are returned through the original payment source or another method permitted by the original payment provider. We do not redirect refunds to a different payer, bank account, handle, or wallet. Provider processing timelines are outside our control.

Contact

ASCND Trading LLC
15068 Rosecrans Ave #278
La Mirada, CA 90638
Email: info@ascndtrading.com